Is your Npower device damaged? Are you having issues with your Npower device? Did you mistakenly set up a setting which you can’t undo? Or is any part of your Npower device damaged and you are looking for a way to replace it? Then this article is for you. See Npower device collection centers nationwide

We created this article to assist you resolve any issue you are currently experiencing with your Npower device. Let’s recall there are eight (8) devices which have been given to volunteers. This devices are;

  1. Afrione 2in1
  2. Speedstar windows tablet
  3. Zinox Zpad tablet
  4. Techno pad
  5. Samsung Tab E
  6. Brian N-power iPad 1
  7. RLG Tablet
  8. Floss Signatures tablets

Some of the issues that may arise from the Npower devices include

  1. Broken parts (screen and screen sensor/touch)
  2. Damage battery
  3. Software/upgrade related issues
  4. Damaged charger replacement
  5. Npower application related issues

Npower Participant List — How to check your name

If you are using any of the above devices and you are experiencing problems with it or you damaged a component and you want to replace it, please kindly drop your comment in the comment box stating the issue you are experiencing and we will provide a solution to it. Be rest assured that our Team of Engineers are waiting to assist you.

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Alternatively, follow the procedures below.

Having issues with your device? Kindly forward an email with the details below to

  • Phone Number
  • BVN Full name
  • Resident State
  • Pickup Location
  • Device Selected
  • Nature of the problem

AfriOne Office

  • Contact afrione head Office
    Plot C block 10,
    Industrial Area Scheme,
    Ilupeju, Lagos
    Phone: 08092374663
  • AfriOne Factory
    Plot C block 10,
    Industrial Area Scheme,
    Oshodi, Lagos.


  • AfriOne Charger  #1,500
  • AfriOne Screen Touchpad #13,000
  • AfriOne Screen  #22,000
  • AfriOne Screen + TouchPad #30,000

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16 Response Comments

  • Kelvin Gbagbeke
    Kelvin Gbagbeke  February 14, 2018 at 2:15 pm

    Oghenetega, why haven’t you been able to make call with it. What is it displaying if you try making call with it. Are u able to browse with it?

  • Ije oghenetega  February 14, 2018 at 2:08 pm

    After collection of afrione device since November 3rd 2017,I have not been able to make call with it till date.what will I do.

  • Abdul patience eleojo  February 14, 2018 at 10:25 am

    Please oooo we in Abuja are finding it difficult to collect our device from mtn after sending us message to come and get our device now they are telling us till forward notice why they are giving it out to new set of people

  • Gift  February 12, 2018 at 7:31 pm

    My floss tab screen got broken and the touch pad is no more working wat do I do

  • Anita  December 29, 2017 at 1:52 pm

    Hello,my floss signature screen mistakenly got broke.where can i fix it?

  • Kelvin Gbagbeke
    Kelvin Gbagbeke  December 7, 2017 at 9:17 pm

    There is only one afrione care center and its only in Lagos. You will have to go to Lagos or send it through courier services. You can call Mr Lawrence for more details on that if your location is southern Nigeria

  • shedrack bamaiyi  December 7, 2017 at 9:09 pm

    hi pls my device afrione screen have brake how can i get it fixed

  • Oludare Faith  October 18, 2017 at 9:14 pm

    How do I get my device screen replaced? there was an accidentally impact on a corner of the screen which resulted in a crack and consequently the touch problem. The device is floss signature.

  • Kelvin Gbagbeke
    Kelvin Gbagbeke  October 14, 2017 at 1:01 pm

    What happened to it??? Did it fall???

  • Olamide  October 14, 2017 at 10:39 am

    Pls my Afrione device is showing half screen .pls how will I solve the problem.

  • Kelvin Gbagbeke
    Kelvin Gbagbeke  October 5, 2017 at 5:18 pm

    Are you sure there’s data in your sim card? If there is, kindly restart your device.

  • rita  October 5, 2017 at 4:22 pm

    I meant the n- teach app.

  • rita  October 5, 2017 at 4:21 pm

    Pls I can’t access my breach keeps saying unauthorized or no network, even wen data is on

  • Kelvin Gbagbeke
    Kelvin Gbagbeke  September 18, 2017 at 2:33 pm

    It is activated automatically monthly by mtn. You don’t need to activate it manually

  • Anonymous  September 18, 2017 at 1:51 pm

    how do I activate my #250 airtime on my n power device

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